be ready

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PRE-ARRIVAL
We are asking guests to self-identify if they belong to a risk group for COVID-19; if yes, we ask that they postpone their travels until the risk period has passed, in order to help us ensure the wellbeing of all our guests and employees

Pre-Arrival

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CHECK IN
Our Front Desk area looks a little different. We have installed plexiglass dividers and you may see staff wearing masks or face shields. Safety is our top priority.
All items and areas used during the check in process (pens, debit machine, countertop, etc) are sanitized after each guest interaction.

Check In

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FREE BREAKFAST-TO-GO
You will have two yummy options for Breakfast-To-Go meals.
1. Continental Breakfast-To-Go
2. Hot Breakfast-To-Go
Breakfast is available for pick up at the Front Desk from 6-10am.
 
Pre-order at check-in to avoid disappointment! Ask Front Desk for more details.

Free Breakfast-To-Go

service changes

Learn about our Service Changes to enjoy a great stay!

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Our Fitness Rooms are open for our guests to use**.

 

Due to physical distancing requirements, only one person will have access to the room at a time.

 

Please contact the Front Desk to reserve a time slot.
Extra cleaning and sanitization will occur after each use. 
**Fitness rooms in Calgary, Red Deer and Edmonton are closed.

Fitness Room

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Our pool area, including the waterslide and hot tub, is open for our guests to use.**

 

The number of people in the pool area at one time will be limited, this is in accordance with Provincial Regulations. 

 

Please contact the Front Desk to book your 30 minute time slot.
 
The pool area will be sanitized frequently.

Pool, Waterslide &

Hot Tub

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GUEST LAUNDRY
We have enhanced our cleaning process and have committed to cleaning the guest laundry area on a frequent basis.
This includes extra cleaning of high touchpoint areas.

Guest Laundry

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CLEANING
We have enhanced our cleaning process and have worked hard to ensure your room and common areas are safe during your stay.
This includes extra cleaning of high touchpoint areas.
We have continued to use hospital-grade cleaning solutions.

Cleaning

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HEALTH & SAFETY
We ask that everyone wear a face covering in all common areas of the hotel.
For your convenience, hand sanitizing stations are placed throughout the hotel.
Please maintain a social distance of 6ft/2m.

Health & Safety

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ROOM ITEMS
We have removed some items from your room to minimize high-contact areas.
 
We are happy to supply these items to you if you call the Front Desk and let us know what you're looking for.

Room Items

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KITCHENETTE ITEMS
We have removed some items from your room to minimize high-contact areas.
 
We are happy to supply these items to you if you call the Front Desk and let us know what you're looking for.

Kitchenette Items

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MULTIPLE NIGHT STAYS
Rooms will be cleaned once a week for multiple night stays.
However, if you wish to have your room cleaned more frequently, call the Front Desk.

Multiple Night Stays

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CHECK OUT
You are welcome to come to the Front Desk to see our smiling faces at check-out.  However, we can also email the receipt to you if that is what you prefer, just let the Front Desk know.

Check-Out